Mystery shopper service through this service we will measure quality of service, performance and experience, by already train and prepared “shopper”.

Mystery shopper service is based on scientific principals, that are established in 1997, with establishment of “Mystery Shopper Association”- which we are proud members.

Mystery shopper program strives to accomplish the following goals:

• done_all  To improve customer service, so that it fulfills customer’s expectations
• done_all  To ensure that your business policies, standards and procedures are followed
• done_all  To improve productivity and conduct of your employees
• done_all  To strengthen the integrity of employees
• done_all  To monitor and measure improvements in comparison with previous visits, or our competition

Our team of secret shoppers guaranty professional and reliable execution of assigned tasks.